Effective: June 23, 2017
As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
As used below, the term “Personal Information” is used to indicate any piece of information or data that can be used to identify any individual. Personal Information may relate to you as a Member, or it may relate to the individual that is the subject of any Profile that you create, if you create a Profile for a child, parent or other loved one.
We also collect the following information any time you visit our Site or the Health Espresso App, as applicable. This information may not necessarily identify you, but if we have your Personal Information, or you otherwise set up an Account with us, we may link any of the below non-personal information with your Personal Information in our records.
All Members may review, update, correct or delete their Account information and any associated Personal Information or Profile Content by contacting us or by accessing the Health Espresso Services. If you would like to close your Account or delete any Profile from your Account, please contact us at [email protected] We will use commercially reasonable efforts to honor your request. We will retain an archived copy of your records as set forth below.
We will retain the information you provide via our Site or the Health Espresso App for as long as your Account is active or as needed to provide you with the Health Espresso Services. We will also retain and use the information you provide via our Site or Health Espresso App, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you delete your Account or any Profile, any Personal Information associated with the same is moved out of our active databases, but will still be retained in our systems pursuant to our data backup and retention policies.
Our Site does not have the capability to respond to “Do Not Track” signals received from various web browsers.
All communications between you and the Site, and between the App and the Site, are encrypted using the highest level encryption supported by your device. Data stored in the app and on the Site is encrypted at rest using industry-standard AES encryption.
Identity theft is of great concern to Health Espresso. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about identity theft, visit the Federal Trade Commission’s website at www.ftc.gov.
The Site, Health Espresso App and Health Espresso Services rely on the Internet and mobile networks, which are not always secure. We use commercially reasonable efforts to maintain the confidentiality, availability and integrity of any information we collect, but we cannot assure that the use of the Site, Health Espresso App or Health Espresso Services are secure or that your Personal Information or any other data that we may have will be secure. In the event we become aware of a security incident, we will notify you to the extent required under applicable law.
If you feel your account may have been compromised, or you discover abuse or misuse of Health Espresso Services, the Site or the Health Espresso App, please report it immediately to [email protected] and we’ll investigate.
If you’re a security researcher who’s discovered an issue, please see our security response page for our reporting procedure.
Our Site may contain links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
The Site and Health Espresso Apps are not directed to persons under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [email protected] . If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files. If you have created a Profile for a minor under the age of 18, you represent and warrant to us at Health Espresso that you are the parent or legal guardian for that minor with a right to provide us the Personal Information of that minor.